Open Job Detail >>

UX Researcher

Location: York, PA
Job Type: Temporary Position
Posted: 05/10/2019


Clicking opens System One's career portal
  • CM Access Contact
  • Melissa Manning
  • Office Manager
  • 857.317.8345
  • Email me

Job Description

UX Researcher


Our client in York, PA is looking for a UX Researcher to join their team for a long-term contract. In this role, you will lead research activities to provide direction and insight for new and on-going products. Your research acumen and leadership will educate project teams and stakeholders on user behaviors and attitudes, increase the usability of product design, and increase the overall awareness of the User Experience Research discipline across the organization. 



  • Lead and contribute to all aspects of a product’s UX Research delivery
  • Lead and participate in user research throughout the product lifecycle
  • Guide and contribute to the UX strategic direction for the company 
  • Act as a user advocate when working with project teams and key product stakeholders
  • Work closely with Product Managers and Senior Management to align product experience strategy with customer needs
  • Contribute to the user-centered design culture



  • Bachelor’s degree in Human Factors or relevant discipline; Master’s a plus
  • 3+ years of experience in UX research
  • 3 years of experience in planning, conducting and analyzing both qualitative and quantitative user experience research methods (i.e. usability testing, card sorting, contextual inquiry, survey design, etc.) 
  • Demonstrate design-thinking skills, with an eye for innovation and a look to the future. 
  • Ability to communicate and apply UX strategy fundamentals to product design 
  • Ability to create, interpret and translate UX strategy deliverables (i.e. journey maps, personas, etc.) 
  • Proficient with wireframing and prototyping software, such as Axure
  • Excellent problem solving and design-thinking skills, strong planning and organizational skills
  • Passion to understand people and how they work, ability to balance user needs with business requirements
  • Comfortable working in ambiguity 


If you are a fit for this role, apply today!


As a CM Access employee you'll enjoy an excellent compensation package. Our customizable benefits package includes a variety of medical, dental, and vision options, tenure pay, company matching 401k, direct deposit, weekly payroll and referral bonuses.


Clicking opens System One's career portal